A Quiet Revolution in Indigenous Service Delivery
New Public Management and its Effects on First Nations Organisations
Edited by: Deirdre Howard-Wagner
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Description
The government Indigenous service market that is now well entrenched in the public administration system has operated to marginalise First Nations people and First Nations organisations, who have had very little say, if any, over the last 20 years, about how government services are designed to meet their needs.
The chapters in this volume comprehensively describe and illustrate how the government Indigenous market, and the Indigenous service delivery system created around that market, have failed and why system change is needed.
The book offers the expertise of individual community-controlled First Nations organisations operating in urban settings in NSW, which variously operate as social enterprises, businesses, community development organisations, social service providers, representatives and advocacy organisations.
Concentrating on the experiences of individual First Nations organisations allows us to examine the complex, layered Indigenous service system as a multi-jurisdictional phenomenon on the ground in an urban context.
Details
- ISBN (print):
- 9781760466879
- ISBN (online):
- 9781760466886
- Publication date:
- May 2025
- Note:
- CIPR Monograph 41
- Imprint:
- ANU Press
- DOI:
- http://doi.org/10.22459/CIPR41.2025
- Series:
- Centre for Indigenous Policy Research (CIPR)
- Co-publisher:
- Centre for Indigenous Policy Research (CIPR)
- Disciplines:
- Social Sciences: Indigenous Studies, Social Policy & Administration
- Countries:
- Australia
PDF Chapters
A Quiet Revolution in Indigenous Service Delivery »
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- Preliminary pages (PDF, 113 KB)
- Abbreviations (PDF, 66 KB)
- List of images (PDF, 46 KB)
- Acknowledgements (PDF, 46 KB)
- Contributors (PDF, 79 KB)
- New Public Management, the Indigenous service market, and their effects (PDF, 180 KB) – Deirdre Howard-Wagner doi
- The ‘quiet revolution’ in Indigenous affairs: How Australia ended up with a marketised Indigenous service delivery system in the New Public Management era (PDF, 207 KB) – Deirdre Howard-Wagner doi
- ‘You can have a voice but you gotta pay your own bus fare’: The First Peoples Disability Network (PDF, 175 KB) – June Riemer, Karen Soldatić and Kim Spurway doi
- ‘Moving with the times’ and uncertain futures: Butucarbin in the New Public Management era (PDF, 372 KB) – Jennifer Beale, Jack Gibson and Deirdre Howard-Wagner doi
- ‘If I don’t prioritise that accountability back to my community …’: National Centre for Indigenous Excellence (PDF, 151 KB) – John Leha, Clare McHugh, Kim Spurway and Karen Soldatić doi
- Muru Mittigar: Country, culture, community, and contracts (PDF, 182 KB) – Janet Hunt, Cheryl Goh, Ros Fogg and Christopher Galloway1 doi
- The Glen Centre: A strength-based culturally immersive model of care hidden in plain sight (PDF, 505 KB) – Deirdre Howard-Wagner and Chris Mason doi
- Decolonising the Indigenous service market (PDF, 153 KB) – Deirdre Howard-Wagner doi
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